lili58 Privacy Policy

1 Who We Are

This Privacy Policy is issued by lili58 ("lili58," "we," "our," or "us"), the operator of the online casino and sports betting platform accessible at lili58.net (the "Platform"). lili58 is the data controller in respect of all personal information collected from players, visitors, and prospective users who interact with the Platform.

As a platform serving players primarily located in the Philippines, lili58 is mindful of its obligations under applicable data protection frameworks, including those relevant to online gaming operations. If you have any questions about how your personal data is processed, please refer to the contact details in Section 14 of this Policy.

2 Data We Collect

lili58 collects personal information that is necessary for the lawful operation of an online gaming platform, including account management, payment processing, regulatory compliance, and fraud prevention. The categories of personal data we collect include:

Identity & Contact Data

• Full legal name, date of birth, gender;
• Residential address (including barangay, city, province for Philippine players);
• Email address and mobile number;
• Government-issued identification document details (e.g., Philippine Passport, SSS ID, Driver's License, UMID).

Account Data

• Username, encrypted password, account registration date;
• Account preferences, communication settings, and responsible gaming tool configurations;
• Login history, session timestamps, and device identifiers used to access the Platform.

Financial Data

• GCash account reference, PayMaya account reference, bank account details (BPI, BDO, Metrobank), or cryptocurrency wallet addresses used for USDT transactions;
• Transaction history including deposit amounts, withdrawal requests, and bonus redemptions;
• Source of funds documentation submitted during enhanced KYC verification.

Gaming Activity Data

• Game play history, bet amounts, win/loss records, and wagering patterns;
• Game preferences, session durations, and responsible gaming tool usage;
• Sports betting selections and odds at the time of bet placement.

Technical & Usage Data

• IP address, browser type and version, operating system, and device type;
• Pages visited on the Platform, time spent on each page, referral URL;
• Cookies and similar tracking technologies as described in Section 8.

3 How We Collect Data

lili58 collects personal data through the following methods:

• Direct collection: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or responding to surveys or promotions;
• Automated collection: Technical and usage data collected automatically as you browse and interact with the Platform, including through cookies, web beacons, and server logs;
• Third-party sources: Identity verification data from KYC service providers; fraud risk signals from payment processors and fraud prevention services; geolocation data from IP intelligence providers used to detect prohibited jurisdictions.

lili58 does not collect personal data from social media profiles unless you choose to interact with any lili58-operated social media presence and the interaction results in data being passed to the Platform.

4 How We Use Your Data

lili58 uses the personal data it collects for the following purposes:

• Account management: Creating, maintaining, and operating your lili58 player account, including authentication and account security;
• Identity verification: Conducting KYC checks to confirm your identity, verify your age (21+), and comply with anti-money laundering (AML) obligations;
• Payment processing: Facilitating deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and USDT, and maintaining accurate financial records;
• Regulatory compliance: Meeting obligations imposed by gaming regulators, tax authorities, and financial intelligence units including filing of suspicious transaction reports where required by law;
• Responsible gaming: Monitoring gaming activity to identify signs of problem gambling, enforcing self-exclusion requests, and administering deposit limit and session timer tools;
• Fraud prevention & security: Detecting and preventing unauthorised access, bonus abuse, money laundering, collusion, and other prohibited conduct;
• Customer support: Responding to your queries, resolving disputes, and managing complaints;
• Marketing communications: Sending promotional offers, bonus notifications, and platform updates where you have consented to receive such communications — you may opt out at any time;
• Platform improvement: Analysing usage patterns to improve game offerings, site performance, and the overall player experience.

5 Legal Basis for Processing

lili58 processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to perform our obligations under the Terms & Conditions you accepted upon registration, including account management, payments, and game provision;
• Legal obligation: Processing required to comply with applicable laws and regulations, including AML, KYC, and gaming licensing requirements;
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and analytics — where these interests are not overridden by your data protection rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit, informed consent that you may withdraw at any time.

6 Sharing Your Data

lili58 does not sell your personal data. We may share your data with the following categories of recipients where necessary and lawful:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and cryptocurrency payment gateway operators, for the purpose of processing your financial transactions;
• KYC & identity verification providers: Third-party services that assist in verifying your identity and age in compliance with regulatory requirements;
• Fraud prevention services: Providers of fraud detection, geolocation, and device fingerprinting tools used to protect the integrity of the Platform;
• Game software providers: Third-party game studios and aggregators who supply the casino games available on lili58. These providers may receive limited session and wagering data required to operate their games;
• Regulatory and law enforcement authorities: Philippine government agencies, PAGCOR-related bodies, financial intelligence units, and law enforcement where lili58 is legally required or permitted to disclose data;
• IT and cloud service providers: Infrastructure, hosting, and technical support providers who process data on lili58's behalf under appropriate data processing agreements.

7 Data Retention

lili58 retains personal data for as long as is necessary for the purposes outlined in this Privacy Policy and in accordance with applicable legal and regulatory requirements. Specifically:

• Account and identity data is retained for the duration of your account plus a minimum of five (5) years following account closure, in accordance with AML record-keeping obligations;
• Transaction and financial records are retained for a minimum of five (5) years from the date of each transaction;
• Gaming activity data is retained for a minimum of three (3) years for responsible gaming monitoring and dispute resolution purposes;
• Marketing preference records are retained for as long as your account is active or until you withdraw your consent;
• Technical and usage data collected via cookies may be retained for shorter periods as described in our Cookie Policy.

When personal data is no longer required, lili58 will securely delete or anonymise it in accordance with our data destruction procedures.

8 Cookies & Tracking

lili58 uses cookies and similar tracking technologies on the Platform to provide core functionality, improve performance, and — where you have consented — deliver relevant promotions. The main types of cookies we use are:

• Essential cookies: Required for the Platform to function correctly. These include session authentication cookies, load balancing cookies, and security tokens. These cannot be disabled without affecting your ability to use the Platform;
• Analytics cookies: Used to collect aggregated, anonymised data about how players use the Platform, which pages are visited most frequently, and where errors occur. This data helps lili58 improve platform performance;
• Preference cookies: Store your language, display settings, and responsible gaming tool configurations so the Platform behaves consistently across sessions;
• Marketing cookies: Used to measure the effectiveness of lili58 promotional campaigns. These are only set where you have provided explicit consent.

You may manage your cookie preferences through your browser settings. Note that disabling essential cookies may impair Platform functionality, including your ability to log in and access your account.

9 Your Rights

Subject to applicable law and regulatory constraints (including AML and gaming compliance obligations), lili58 respects and supports the following data subject rights:

• Right of access: You may request a copy of the personal data lili58 holds about you;
• Right to rectification: You may request correction of inaccurate or incomplete personal data held in your account;
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations;
• Right to restriction: You may request that lili58 restricts the processing of your data in certain circumstances, such as where you contest its accuracy;
• Right to data portability: Where processing is based on consent or contract and carried out by automated means, you may request a structured, machine-readable copy of your personal data;
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing;
• Right to object: You may object to processing based on legitimate interests, including direct marketing.

To exercise any of these rights, please contact our Data Privacy Officer using the contact details in Section 14. lili58 will respond to all verified data subject requests within 30 days of receipt. Please note that certain rights may be limited where lili58 has overriding legal obligations, particularly in the context of AML compliance and gaming regulatory requirements.

10 Children's Privacy

The lili58 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine regulations governing casino-style online gambling. lili58 does not knowingly collect, process, or retain personal data belonging to individuals under the age of 21.

If lili58 discovers or is notified that an account has been registered by a person under 21 years of age, the account will be immediately suspended, any associated funds will be reviewed in accordance with our Terms & Conditions, and all personal data collected in connection with the underage account will be securely deleted unless retention is required by law.

11 Data Security

lili58 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. Our security framework includes:

• TLS encryption for all data transmitted between your device and the Platform;
• AES-256 encryption for sensitive data stored at rest, including payment method references and identity documents;
• Role-based access controls ensuring that only authorised lili58 personnel can access personal data, and only to the extent required for their specific function;
• Regular penetration testing, vulnerability scanning, and security audits conducted by qualified third-party security professionals;
• Automated intrusion detection and prevention systems monitoring the Platform infrastructure 24/7;
• Incident response procedures ensuring that any data breach is assessed, contained, and — where required by law — notified to relevant authorities and affected players without undue delay.

While lili58 takes every reasonable precaution to protect your personal data, no online platform can guarantee absolute security. You also play an important role in keeping your account secure — please use a strong, unique password and enable two-factor authentication (2FA) where available.

12 International Transfers

lili58 primarily processes personal data within the regions where its operations are based. In certain circumstances, your personal data may be transferred to, or accessed from, countries outside the Philippines — for example, where lili58 uses cloud infrastructure, game providers, or KYC services that operate internationally.

Where such international transfers occur, lili58 ensures that appropriate safeguards are in place to protect your data, including contractual protections consistent with applicable data protection requirements. lili58 does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate safeguard mechanisms.

13 Changes to This Policy

lili58 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes to this Policy, we will notify registered players via the email address associated with their account or via a prominent notice on the Platform, prior to the changes taking effect.

The date this Policy was last reviewed and updated is displayed at the top of this page. We encourage you to review this page periodically. Your continued use of the lili58 Platform after the effective date of any updated Privacy Policy constitutes your acknowledgment of the changes.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way lili58 handles your personal data, please contact our Data Privacy Officer through the following channel:

Email: [email protected] — please include "Privacy Request" in the subject line so your message is routed to the correct team.

Live Chat: Available 24/7 through the lili58 Platform. For privacy-related queries that involve sensitive personal data, email is the recommended channel.

lili58 aims to acknowledge all privacy-related inquiries within 48 hours and to resolve them within 30 calendar days. For complex requests, we will provide a timeline update before the 30-day period expires.